The responsibilities of a computer service and repair technician, regardless of whether you are in business for yourself or employed by a company, include the preventive maintenance of peripherals and computer systems as well as making repairs when necessary. This could mean monitoring a series of laptops and PCs, or looking after a network or servers. Though, you do have the option of being self employed and operating your own business involving service and repair.

If you decide to go the self employed route as a computer service and repair technician, then you will have the ability to make money from maintenance work, scheduled services, and necessary repairs. Though because maintenance is your responsibility, a big concern is always the possibility of the computer breaking down that you are overseeing.

You have more responsibilities on your plate in the career of service and repairs, but there are also more opportunities for advancement as opposed to a computer repair technician career. (link) However, when problems begin to occur, you are the one that everyone is going to look at since you are the one responsible for prevention as well. No one will ever blame the computer.

Responsibilities

The specifications of your job will vary based on whether you are an employee or are self employed, but the following are some general responsibilities as a service and repair technician.

• Computer and peripheral routine maintenance
• Repairing peripheral and system failure
• Peripheral and system installation
• Software and hardware upgrade
• Providing estimates for equipment installation
• Administration duties
• On site repairs and maintenance
• Staff training

Having solid communication skills as a computer service and repair technician can open the doors for a customer support career as well.

Future Prospects

Because computers and small networks and being are constantly being installed by small businesses and homes, the amount of opportunities out there in this industry will only continue to grow. As a result, the chances of being big enough as a business to hire employees are quite good.

Companies will always have a need for a computer service and repair technician. When business is prospering, the company will likely add new systems that you will have to oversee. Even when business isn’t so good and nothing new is being purchased, a technician is needed to maintain the computers they currently have. Either way, the role of a technician is critical to keep everything running smoothly.

As previously mentioned, a computer service and repair technician has more roles and responsibilities than just a service or repair technician. And when you encounter problems, you will have more work on your plate. However, if you are able to handle both, then a career as a computer service and repair technician can be extremely rewarding.